From our founding as Rock Financial in 1985, moving into some of the Midwest’s great cities, growing to become America’s largest mortgage lender, winning some of the lending industry’s most prestigious awards, and launching a powerful platform to simplify life’s complex moments: our story is only just beginning.

  • June 1985 – Dan Gilbert founded Rock Financial, which would become known as Rocket Mortgage, in 1985. The company was initially founded as a mortgage broker.
  • 1988 – Rock Financial took the steps to become a mortgage lender. Rocket Mortgage is now the largest retail mortgage lender in America.

  • The company achieved $1 billion in annual closed loan volume for the first time.
    Rocket Mortgage now has more than $1.75 trillion of mortgage volume in total.

  • Mortgage in a Box, the precursor to today’s centralized online lending model, was released. This revolutionary mortgage application explained the process in an easy-to-understand way and after completing the form, clients would mail them back to Rock Financial – the same way that clicking the submit button on Rocket Mortgage sends the application to be reviewed today.

  • Dan Gilbert wrote an email to the company committing all its resources to moving the mortgage process online. His vision was decades ahead of its time. Most of the internet companies of that era focused on problems like search, advertising or basic e-commerce. Dan saw things differently.

  • Dan Gilbert took Rock Financial public, launching a successful IPO on the Nasdaq market under the symbol “RCCK.”
  • As the branch-based lender’s first step online, the company launched RockLoans.com. This quickly positioned it as one of the fastest growing online retail mortgage lenders on the internet.

  • Seeing the possibilities of this mortgage lender rooted in technology, Intuit Inc. (creators of market-leading software TurboTax and QuickBooks) purchased Rock Financial. The company was renamed Quicken Loans.
  • Placed on Fortune’s prestigious “100 Best Companies to Work For” list for the first time. As of December 2023, the company has ranked in the top one-third of the list for 21 consecutive years.
  • Dan Gilbert led a small group of private investors in purchasing Quicken Loans Inc. back from Intuit. The company retained all Quicken Loans branding and marketing initiatives.
  • What would later become the preeminent mortgage website, the company launched QuickenLoans.com for the first time. The newly redesigned site gave consumers more tools and greater functionality to explore their home loan options, calculate payments and apply for a mortgage online.

  • The company was able to grow its market share significantly during the turmoil in the mortgage industry, due in large part to the company’s refusal to originate sub-prime mortgages in the time leading up ‘The Great Recession.’
  • Rocket Pro TPO, founded as Quicken Loans Mortgage Services (QLMS) — now known as Rocket Pro TPO — was created to serve the needs of mortgage brokers, community banks and credit unions. It is currently one of the largest lending partners to mortgage brokers, providing them technology to best serve their clients and the resources to grow their businesses.
  • Quicken Loans moved its headquarters to downtown Detroit, kicking off more than a decade of investment in the city. Rocket Companies is now one of the largest employers in the city of Detroit.

  • Quicken Loans received its first J.D. Power award for client satisfaction in mortgage origination. In total, the company has received won 12 J.D. Power awards for client service in mortgage origination.
  • That same month, the company closed its one millionth loan. Rocket Mortgage has originated more than 7 million mortgages in total.
  • Quicken Loans launched “My QL Mobile,” the first mobile app from a mortgage lender. The app provided real-time loan status updates, an interactive list of all the documents needed for the mortgage process and access to a home loan expert at the tap of a button. Currently, more than half of client use Rocket Mortgage on a mobile device. The Rocket Mortgage app has a rating of 4.9 out of 5 stars on the iOS app store.

  • The company significantly entered the mortgage servicing business, announcing it had built an $80 billion servicing portfolio as of the end of 2012. Rocket Mortgage now has a servicing portfolio of 2.6 million clients and more than $500 billion.
  • The company drew international attention for its Billion Dollar Bracket challenge, in partnership with Berkshire Hathaway and Yahoo Sports. The promotion offered a $1 billion grand prize for a perfect men’s college basketball bracket, along with $2 million in prizes for 20 most accurate brackets and $1 million for funding of inner-city educational efforts.

  • J.D. Power ranked the company highest in customer satisfaction among home loan servicers for the first time in the first year it was eligible. In total, the company has received 10 J.D. Power awards for client service in mortgage servicing.
  • The company partnered with the Detroit Land Bank on “Rehabbed and Ready” public-private campaign to renovate homes, increase occupancy and bring pricing stability to Detroit’s neighborhoods. To date, nearly 100 homes have been renovated through the program. This program has helped stabilize property values in disadvantaged neighborhoods, allowing residents to access the equity in their home as well as setting new comps that allow prospective homebuyers to obtain mortgages.

  • Quicken Loans introduced Rocket Mortgage, the first end-to-end completely online mortgage experience. Rocket Mortgage users can go from application to approval and lock their rate online, without having to talk to a banker.

  • Rocket Loans – a technology-driven personal loan platform that is part of Rocket Companies – first launched in 2016
  • The company debuted its first Super Bowl commercial, which introduced Rocket Mortgage to the world. The company has had commercials in five Super Bowls. Rocket won back-to-back number one rankings on USA Today’s Ad Meter in 2021 and 2022.
  • Quicken Loans partnered with the United Community Housing Coalition (UCHC) and eight community development organizations to launch an extensive education effort addressing the pervasive issue of tax foreclosure in Detroit. This door-to-door outreach attempted to reach all 60,000 residential properties behind on property taxes and connect residents at risk of tax foreclosure to resources.
  • The company became the nation’s largest mortgage lender in the 4th quarter of 2017.
  • Title Source Inc changed to Amrock. The new brand better reflects the company’s wide range of technology driven services including title insurance, property valuations and closing services.
  • Quicken Loans and the Rock Family of Companies announced a new technology office in Windsor, Ontario. Today, the office – called Rocket Innovation Studio – enables Rocket Companies to recruit top talent from Windsor, Toronto, Waterloo and across Ontario to support the growing need for additional technology talent.
  • Rocket Mortgage hosted the inaugural Rocket Mortgage Classic, the first-ever PGA Tour event held in Detroit and the most awarded PGA TOUR event of the season. In 2020, the tournament introduced the Changing the Course initiative to bridge the digital divide in the city and bring access to the internet and devices to all Detroiters. In the fall of 2021, the Rocket Mortgage Classic was extended through 2027.

  • Rocket Mortgage became the first lender to develop the capabilities to perform electronic mortgage closings (eClosings) in all 50 states.
  • Digital Canadian mortgage broker Edison Financial (now known as Rocket Mortgage Canada) first started working with clients. The company is now licensed in every province and helping clients coast to coast.

  • The company announced Quicken Loans Mortgage Services (QLMS) changed to Rocket Pro TPO, bringing the most recognizable brand in mortgage origination to the mortgage broker community.
  • Gilbert Family Foundation and Rocket Community Fund – the philanthropic partner to Rocket Companies – announced an unprecedented and transformational $500 million investment to build economic opportunity in Detroit neighborhoods over the next 10 years.
  • Quicken Loans officially changed its name to Rocket Mortgage as a nod to what the company does best – take a complicated process and make it simpler and faster using technology.
  • Rocket completed its millionth eClosing, demonstrating its leadership in the space.
  • Rocket Companies acquired Truebill (now known as Rocket Money) adding rapidly expanding financial empowerment FinTech to the Rocket Platform.
  • America’s largest mortgage brand enters Canada with Edison Financial’s name change to Rocket Mortgage Canada.
  • In the same month, Truebill changed to Rocket Money – bringing the company closer to the other businesses on the Rocket Companies platform and provide the opportunity for Rocket Money to better help consumers at various touchpoints throughout their financial lives.
  • Amrock introduced proprietary technology to electronically close (eClose) mortgage transactions entirely from a mobile device. This new product represented the final step in Rocket Companies’ creation of a seamless, end-to-end real estate experience clients can use to go from application to closing on the iPhone or Android phone they use every day.
  • Rocket Companies introduced the Rocket Visa Signature Card, the first credit card created to make homebuying easier and more accessible. Homebuyers can earn 5% back on their everyday spending to use toward closing costs and down payments Homeowners with loans serviced by Rocket Mortgage can choose to use their points to receive 2% of their card spending toward their unpaid principal balance. The Rocket Visa Signature Card is integrated with Rocket Money.

  • Rocket Mortgage launched ONE+, a 1% down program that only requires homebuyers to make a down payment of 1% and Rocket Mortgage will cover the remaining 2% — addressing homeownership accessibility for more than 90 million Americans. ONE+ also eliminates expensive mortgage insurances fees for the homebuyer, saving them thousands of dollars a year. ONE+ is the newest addition to Rocket Mortgage’s affordable options that aim to make homeownership achievable.
  • Rocket Companies introduces Rocket Logic, a platform powered by Artificial Intelligence (AI) designed to make homeownership simpler and quicker by leveraging Rocket’s 10 petabytes of data and processing more than 50 million annual call transcripts to close loans faster.

    Rocket Logic is part of the technological ecosystem that Rocket is building to fuel every process of the homeownership experience with AI, supercharging team members with accuracy, speed and confidence to streamline data and information processing.




JD Power 2024